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Archive for December, 2015

UT expands Starfish technology that is making a difference for students

This past spring, The University of Toledo implemented a tool to help student success and retention. Less than a year later, UT has won a national award for it and is looking to expand it.

The tool is Starfish Early Alert and Connect, a platform that helps students find resources to ensure they are getting what they need to be successful.

Starfish logo copyUT began using the software in spring 2015, focusing on first- and second-year students, transfer students and students within three key courses — English Composition I, Mathematical Modeling and Problem Solving, and College Algebra. All 1000-level courses, these were the starting point because of their broad impact and the faculty’s willingness to participate.

Starfish works by providing students with a success network, which includes their instructors, success coach and other campus resources. Through timed Starfish Early Alert progress surveys, instructors can provide positive feedback or raise concerns about students in their class, which either rewards them with a kudos email or connects them with the resources they need to be successful.

The goal with these initial courses was to improve the success rates in English and math from the prior spring semester, and UT exceeded its goals. Success in English Composition I went up 5 percent over the previous year, College Algebra increased by 7 percent, and Mathematical Modeling and Problem Solving by 16 percent.

“We had success because of multiple interventions,” said Dr. Julie Fischer-Kinney, assistant provost for student success and retention, and interim dean of YouCollege. “I attribute our success to the faculty in those departments, the success coaches who were reaching out to the students when alerted by the faculty, our Learning Enhancement Center for providing tutoring and math study tables, and other resources on campus such as the Counseling Center.”

In September, UT was awarded the Starfish 360 Rising Star Award, and was one of only three winners across the country and the only four-year public institution.

Winning has brought national attention to UT’s student success and retention practices, and Fischer-Kinney has been asked to speak at multiple conferences for the National Academic Advising Association.

“I think through our success with Starfish, it has put our institution on a national platform,” Fischer-Kinney said. “I’ve been contacted by many schools about how we were able to achieve that success in math and English.”

One of the main factors that contributed to UT winning this award is the focus not only on academics, but on the overall experience students have. In particular, financial aid has been integrated because many students struggle with that process.

One campaign in particular was to alert students to holds on their account before they became an issue. In spring, 1,301 students had a past due balance hold and another 129 students had missing transcript holds; all remedied their past due balances, and 99 percent were able to fix their missing transcript holds.

“Students were responding in real time to what was going on so that they could continue to register for classes and move forward in their academic studies,” Fischer-Kinney said.

This fall, Starfish was expanded to Mathematics for Liberal Arts, a few sections of Calculus With Applications to Business and Finance, and a section of Single Variable Calculus I. In spring, English Composition II may be added to the early alert progress surveys, and academic advisers will be incorporated into the platform.

Other areas of campus that are being integrated into Starfish this year are Student-Athlete Academic Services, Greek Life, College Credit Plus students, International Students, Student Involvement, Residence Life, Career Services and more.

When students log in to the software, they are able to instantly connect with individuals in their network that can help them succeed. They also can see an A-Z listing of the resources available to them on campus such as student involvement and counseling services.

Students don’t necessarily have to log in to Starfish to gain from it — each student receives an email whenever something requires attention — but the platform provides a lot of extra resources for them. They also can update their profile with a picture and cell phone information for text alerts to their phone.

“It does not replace people, and it does not replace relationships or conversations,” Fischer-Kinney said. “It’s simply a tool to help us communicate and identify students in need so that we can have those conversations.”

UTMC to hold New Year Employee Appreciation Day celebration

University of Toledo Medical Center leaders are inviting all faculty, staff, students and volunteers to its New Year Appreciation Day celebration Tuesday, Jan. 5, in the Four Seasons Bistro atrium.

Breakfast will be served for first- and third-shift UTMC employees from 7:30 to 10:30 a.m., and dinner will be served for second-shift UTMC employees from 4 to 6 p.m.

“As the New Year begins, we choose to remind our faculty, staff, students and volunteers that their efforts to provide our patients with quality care and an exceptional health-care experience do not go unnoticed,” UTMC CEO David Morlock said. “It is important to take time during these busy days to express our gratitude and thanks.”

The event will mark the celebration of last year’s achievements while looking forward to accomplishing goals in 2016, he added.

In 2015, UTMC received a variety of awards, including outstanding achievement when it comes to cancer treatment, as well as recognition of its superior stroke patient care for the 10th year in a row.

U.S. News & World Report named UTMC as one of the Most Connected Hospitals in the country for its digital prowess in patient safety and engagement.

UT Health also opened a new family medicine center and broke ground on the Rehabilitation Hospital of Northwest Ohio.

UT awarded 2015 Higher Education Excellence in Diversity Award

The University of Toledo has a strong commitment to diversity, and a recent award shows that dedication hasn’t gone unnoticed.

UT is a winner of the 2015 Higher Education Excellence in Diversity Award from INSIGHT Into Diversity magazine, the oldest and largest diversity-focused publication in higher education. It is the third time that UT has received this award.

diversity award“Being recognized by INSIGHT Into Diversity is really rewarding and encouraging for us,” said Dr. Shanda Gore, associate vice president for equity, diversity and community engagement, and chief diversity officer. “Every day, we are involved in initiatives for diversity that have a positive impact on our students, faculty, staff and broader community. It’s nice to have that hard work recognized, and it encourages us to continue making a difference.”

UT was featured in the magazine’s November issue along with the other winners of this year’s award. The magazine includes thought-provoking news and feature stories on matters of diversity and inclusion across higher education and beyond.

“The Higher Education Excellence in Diversity Award process consists of a comprehensive and rigorous application that includes questions relating to the recruitment and retention of students and employees,” said Lenore Pearlstein, publisher of INSIGHT Into Diversity magazine. “Our standards are high, and we look for institutions where diversity and inclusion are woven into the work being accomplished every day across a campus.”

For more information about UT’s ongoing efforts for diversity, visit utoledo.edu/diversity/oed. For more information about INSIGHT Into Diversity and the award, visit insightintodiversity.com.

University nursing organization named best in state

The University of Toledo Student Nurses’ Association took home honors for the Chapter of the Year at the Ohio Student Nurses’ Association convention in October.

To win the honor, a chapter applies for the award and is then reviewed by a board of directors. A chapter should be active on campus, promote professional development, and display student success to win the award.

“Toledo is the most active chapter in the state and that helped us win,” said Amanda Nuckols, president of the UT Student Nurses’ Association chapter.

Showing off the certificate the UT Student Nurses’ Association received in October were, from left, Stacy Barnes, Amanda Nuckols, Adviser Denise Oancea, College of Nursing Interim Dean Kelly Phillips, Adviser Karen Tormoehlen, Max Pulfer and Morgan Rethman. Nuckols is the president of the chapter, and Barnes, Pulfer and Rethman are executive board members of the organization.

Showing off the certificate the UT Student Nurses’ Association received in October were, from left, Stacy Barnes, Amanda Nuckols, Adviser Denise Oancea, College of Nursing Interim Dean Kelly Phillips, Adviser Karen Tormoehlen, Max Pulfer and Morgan Rethman. Nuckols is the president of the chapter, and Barnes, Pulfer and Rethman are executive board members of the organization.

In 2014, the chapter also was named a Stellar Chapter, a national award recognizing school chapters that demonstrate ongoing involvement in the organization, including a strong commitment to shared governance and professional development of students and faculty.

The professional student organization has a strong presence on UT’s campus, offering a variety of student social activities, community outreach and professional development for students to network with nursing employers.

In fact, November was one of the chapter’s busiest months. In a single week, the group collected more than 700 items for the Cherry Street Mission’s Thanksgiving baskets; held an apparel sale that sold more than 200 items; made eight dozen cookies for Veterans Day that were given to a branch of the American Legions, the nation’s largest wartime veterans service organization; planned a surprise party for one of the group’s advisers who was retiring; and created busy blankets — small quilts made with squares of material featuring zippers, buttons, netting, satin, ribbons, lace and other materials for Alzheimer’s patients to keep on their laps and fiddle with.

“It was crazy,” Nuckols said of the week and laughed. “But it all turned out really well.”

If interested in joining, Nuckols encourages people to come to meetings, which are held biweekly in Collier Building Room 2401. The schedule for spring semester will be announced early next year.

“This organization has done countless things for me,” she said. “It’s really helped me to grow, be more structured with my time, and break out of my shell.”

Pre-nursing students also are encouraged to join the UT Pre-Nursing Student Organization. For more information, contact Carol Bryan at carol.bryan@utoledo.edu.

To learn more about the UT Student Nurses’ Association and to find out the date of the next meeting in January, contact Nuckols at amanda.nuckols@utoledo.edu.

Xboxes available on campus for fun, education

Video games are being installed across campus for students to enjoy between classes and use as part of their education later.

There are 18 Microsoft Xbox systems now in use on Main Campus in common areas of residence halls, the Student Union, Gillham Hall and the Savage & Associates Complex for Business Learning and Engagement.

Students Justin Fowler, left, and Matthew Scarcipino played soccer on an Xbox system in the Student Union.

Students Justin Fowler, left, and Matthew Scarcipino played soccer on an Xbox system in the Student Union.

Throughout the semester, UT’s Information Technology Department has been installing custom cabinets that include a TV and Xbox system around campus for students to use. Controllers can be checked out with a student ID from the building’s office or residence hall’s front desk.

“UT is implementing Microsoft’s Xbox One systems across campus to provide a platform for not only entertainment, but eventually multimedia education,” said Dominic D’Emilio, senior director of network services and technology support. “We recently installed the gaming systems and students are already enjoying the new technology playing the popular NFL Madden game with their friends. As Microsoft releases more games in this new Windows 10 environment, we will be adding further edutainment options for students.”

Providing video game systems on campus started as a conversation in the Provost’s Office for activities students might enjoy, such as a video game tournament, and it quickly evolved into a discussion of how to support UT’s increasing use of interactive technology in and out of the classroom.

Academic Technology and Simulation Gaming along with the Information Technology Department is part of UT’s new Division of Technology and Advanced Solutions, which also includes the Jacobs Interprofessional Immersive Simulation Center and the Center for Creative Instruction.

UT’s Technology team has worked with industries on simulation game initiatives. For example, a simulation game recently developed for a local company will help staff experience running a virtual plant under different scenarios to better prepare managers for real-world operations.

“The technology team is now working with several academic programs to build similar simulation games, which will be part of academic courses across UT,” said William McCreary, vice president, chief information officer and chief technology officer.

“Simulation is becoming an integral part of the education experience at UT with medical students using the Interprofessional Immersive Simulation Center and students doing modeling in geography courses, among many others, and the University is looking forward to working with Microsoft to deploy new product versions and features to incorporate more serious gaming into the education experience using our XBox Windows 10 environment.”

The Xboxes are located at:

• Academic House Rooms 1064 and 6072;

• Gillham Hall fourth floor lounge;

• International House lounges in Rooms 2001, 4001 and 6001;

• MacKinnon Hall Room 2170;

• Ottawa House East Room 2213;

• Ottawa House West Room 2215;

• Parks Tower Rooms 327, 627, 827, 1027, 1227 and 1427;

• Presidents Hall Room 3002;

• Savage & Associates Complex for Business Learning and Engagement Room 1110; and

• Outside Student Union Room 1525.

Gaming systems also will be installed in the Honors Academic Village.

“As these systems gain increased adoption, students will be truly amazed at the many things they can do beyond just game playing,” McCreary said.

Toledo beats Temple, 32-17, in Marmot Boca Raton Bowl

The Toledo Rockets poured it on to beat the No. 24 Temple Owls, 32-17, in the rainy Marmot Boca Raton Bowl Tuesday night in Florida Atlantic University Stadium.

It was a wet and humid night, and UT experienced some tough sledding in the first quarter. The Rockets were held to just 28 yards of offense and failed to pick up a first down.

Junior wide receiver Corey Jones celebrated after pulling in a 26-yard touchdown grab to give the Rockets the lead in the second quarter.

Junior wide receiver Corey Jones celebrated after pulling in a 26-yard touchdown grab to give the Rockets the lead in the second quarter.

The Owls got on the board first thanks to a 13-play, 40-yard drive that resulted in a 30-yard field goal with 73 seconds left in the opening stanza.

But early in the second quarter, UT sophomore linebacker Ja’Wuan Woodley forced a fumble during a handoff between Temple quarterback P.J. Walker and running back Jahad Thomas when the Owls were inside their own 10-yard line, and the ball rolled through the end zone to give Toledo a safety.

That made the score 3-2 at the 13:55 mark in the second quarter. And it ignited the UT offense, which needed just 46 seconds to score.

It became the Phillip Ely show. The senior Toledo quarterback threw for 168 yards in the first half. He spread the ball around to four receivers, completing 15 of 21 passes, including a 26-yard touchdown toss to junior wide receiver Corey Jones.

Freshman kicker Jameson Vest added the extra point to give the Rockets the lead, 9-3, with 12:16 to go in the half.

Toledo’s defense continued to hold the Owls, and the Rockets took a timeout with 1:15 to go in the second quarter to give the offense another possession before halftime.

The Toledo defense held Temple to just 67 yards and three points during the first half.

The Toledo defense held Temple to just 67 yards and three points during the first half.

UT started the drive on its 42-yard line. Freshman wide receiver Diontae Johnson pulled in an Ely pass, and then the UT signal caller completed another big throw to junior tight end Michael Roberts to put the Rockets on Temple’s 20-yard line.

After a short run by Kareem Hunt, Vest trotted on the field and booted a 39-yard field goal to give Toledo a 12-3 lead at halftime.

The Rockets held Temple to just 67 yards of offense in the first 30 minutes of the bowl game.

The Owls got the ball to start the second half and made it down to UT’s 25-yard line. But the Rockets hung tough, forcing the Owls to settle for a field goal to make the score 12-6 at the 11:33 mark in third quarter.

Temple cut UT’s lead to three points with another field goal to make it 12-9.

With the rain coming down in the fourth quarter, Toledo got the ball back on its own 20-yard line with 12:53 left in the game.

The Rocket faithful had a lot to cheer about during the nationally televised bowl game.

The Rocket faithful had a lot to cheer about during the nationally televised bowl game.

The Rockets needed just 12 seconds to score.

Ely launched a pass pulled down by sophomore wide receiver Cody Thompson who took the ball to the house for an 80-yard touchdown.

With Vest’s extra point, the Rockets pulled away, 19-9, with 12:41 remaining on the clock.

The Rocket defense came up big again when senior cornerback Juwan Haynes pulled down a tipped pass with a little more than 11 minutes left to play.

After sitting out the first half of the game for a targeting infraction during the UT-Western Michigan game Nov. 27, senior wide receiver Alonzo Russell stepped on the field and pulled in three passes during the ensuing drive; this included one just shy of the goal line. Hunt punched it in for the UT score with 5:46 left in the game to put the Rockets up 25-9 after the Owls blocked the extra point attempt.

Temple scored its first TD and added a two-point conversion to make it 25-17 with less than three minutes left on the clock.

The Rockets recovered an onside kick with 2:49 to go.

And Hunt added an exclamation point with a 41-yard run to score his second touchdown of the game to put the Rockets up 32-17 after Vest’s extra point.

Toledo finishes the season 10-2; it’s the Rockets first 10-win season since 2001.

The bowl win during the game televised on ESPN is the first victory for UT Head Coach Jason Candle, who had been an assistant coach for the Rockets for seven years before being named to the top spot Dec. 2 following Matt Campbell’s departure to Iowa State.

Read more here.

UT research points to possible treatment for brain injuries

University of Toledo research on a promising treatment for traumatic brain injuries coincides with the public’s growing interest in football-related injuries.

Dr. Kenneth Hensley, associate professor of pathology, is using a compound that he developed and patented known as LKE, or XN-001, to explore the possible medical benefits. LKE treatment reduces neural damage and accelerates recovery in a mouse model of diffuse axonal injury, which is a common type of brain injury in motor vehicle accidents, combat injuries and football players. The study results were published recently in the Journal of Neurotrauma.

Hensley

Hensley

“This topic is of great interest to the public, especially as we continue to hear more and more about the long-term effects of brain injuries, in particular as it relates to football,” Hensley said. “The movie ‘Concussion’ with Will Smith is coming out on Dec. 25, which will spark additional dialogue on brain injuries caused by sports and if we should be encouraging our children to get involved in such potentially dangerous activities.”

Hensley said LKE works by binding to a protein called CRMP2 that helps stabilize connections that neurons use to communicate with one another. In a traumatic brain injury, these connections are damaged; however, LKE helps nerve cells repair the CRMP2.

Further, Hensley and his UT colleagues, Dr. Kris Brickman, an emergency medicine physician, and Dr. Daniel Gaudin, a neurosurgeon, are conducting studies to identify salivary biomarkers of concussive brain injury in local high school football players and in car crash patients. This is imperative because a biomarker would allow a more objective way to determine the seriousness of a head injury, Hensley said.

“This work has the potential to rapidly and accurately identify serious brain injury and provide effective treatment to minimize the brain damage resulting from such injuries,” he said.

Hensley also is working with Dr. Marni Harris-White, associate professor and research health scientist at UCLA/Veterans Administration, to understand how traumatic brain injuries translate to Alzheimer’s disease, which affects more than 5 million Americans and has no treatment to slow it down.

Harris-White has found that people with mild brain trauma don’t have swelling or bleeding that can be detected with a brain scan. The brain’s neurons go through subtle changes, which she and Hensley are trying to understand so they can develop drugs to treat the injury, whether big or small.

“We grossly underestimate the number of traumatic brain injuries a person might experience in a lifetime,” Hensley said. “Kids fall all the time when they are learning to walk and are those falls causing changes to the brain over time? That’s why this research is so important. The cost to a young person is difficult to estimate, but we are talking about a reduction in decision-making capabilities and brain function.”

ACT prep course to be offered at UT

The University of Toledo is offering an intensive ACT prep course for high school students from Tuesday, Jan. 26, through Tuesday, March 1, to prepare for April and June test dates.

This customized course consists of 16 hours of test preparation — two days per week for four weeks — and six hours of pre- and post-testing.

standardized_testTaught by a certified teacher, this face-to-face ACT prep course will help students prepare for all four sections of the test, plus the optional writing section. Students enrolled will have access to two official retired ACT tests. In addition, students will receive data reports from pre- and post-testing targeting specific areas they need to focus on.

“We are currently accepting registrations for this ACT prep course, which will be held on UT’s Main Campus,” Julie Radwanski, ACT prep course instructor in the UT Learning Enhancement Center, said. “In the past, we have seen test scores improve from the pre-test to the post-test. Thirty-three percent of course participants increased their composite score by three or more points. The highest gain on a composite score was six points. In addition, several participants increased up to seven points in a particular section.”

Students also will receive two textbooks that include test-taking strategies, quizzes, additional practice tests, and a review of skills needed to achieve a high score on the ACT.

The cost for this course is $99.95. Fees include pre- and post-tests with diagnostic feedback, student workbooks, certified instruction, UT parking, taxes, and shipping and handling.

The course will be held on The University of Toledo’s Main Campus in Rocket Hall Room 1530.

The deadline to register is Friday, Jan. 8. Class size is limited. To learn more on how to register, visit utoledo.edu/success/actprepcourse.

For additional information, contact Radwanski at 419.530.2449 or julia.radwanski@utoledo.edu.

UT, ProMedica reps appointed to lead Academic Affiliation Operating Group

The academic affiliation between The University of Toledo College of Medicine and Life Sciences and ProMedica is moving forward with the appointments of two representatives to lead the process.

Dr. James Kleshinski, UT senior associate dean for clinical affiliation, and Holly Bristoll, chief integration officer for academic affiliations for ProMedica, will guide and advise the Academic Affiliation Operating Group toward the goals outlined in the agreement signed in August.

Kleshinski and Bristoll issued a joint statement about their appointments:

“It is an honor to serve in this new role as our two organizations begin the exciting work ahead of us. Through the affiliation, we want to enhance the training and education of medical students, residents, fellows and allied health professionals, and retain these high-quality graduates in northwest Ohio. We also want to develop Toledo Hospital and Toledo Children’s Hospital into a premier academic medical center focused on safety, quality and cost-effective medical care, and develop unique areas of research excellence as well.”

Dr. Christopher Cooper, executive vice president for clinical affairs and dean of the UT College of Medicine and Life Sciences, said one of the first steps in establishing the academic affiliation will be the creation of a transition steering committee, led by Kleshinski and Bristoll, and implementation teams for each residency and fellowship.

The steering committee, which will be multidisciplinary, will address the overall planning of the resident transition, new residency development, student transition, facility changes/accommodations and capital spending.

In addition to the residents, Cooper said UT and ProMedica will look at adding electives for medical students. The two organizations also will explore opportunities in the areas of nursing, medical technicians, pharmacy, occupational therapy/physical therapy and others as both UT and ProMedica identify needs in the allied health professions.

Kleshinski

Kleshinski

“Creating a more dynamic academic medical center will benefit our entire community,” Cooper said. “The academic affiliation has already proven to be a key differentiator in recruiting faculty and staff, including recent open positions that have attracted nationally recognized candidates as well as the potential for enhanced research funding and development.”

Kleshinski graduated from the University of Notre Dame with a bachelor of science in pre-professional studies in 1992. He subsequently earned his medical degree from the former Medical College of Ohio in 1996. He did his internship at Rush-Presbyterian-St. Luke’s Medical Center in Chicago before returning to the MCO to complete his residency in internal medicine.

He is a professor in the Department of Medicine at UT’s College of Medicine and Life Sciences and is certified by the American Board of Internal Medicine. He also served as the associate dean for admissions in the medical school from 2005 to 2012 and associate dean for Graduate Medical Education over the last four years.

Bristoll

Bristoll

Bristoll has held various leadership positions within ProMedica throughout her 24 years of service, including vice president of marketing and regionalization; vice president of strategic business development; president of ProMedica Wildwood Orthopaedic and Spine Hospital; executive director of the ProMedica Orthopaedic Institute; and president of ProMedica Fostoria Community Hospital. She also serves as the president of ProMedica Bay Park Hospital.

Bristoll received her MBA from the University of Michigan, and she completed her undergraduate studies at Michigan State University.

Associate professor honored with Champion for Children Award

Dr. Lisa Pescara-Kovach, associate professor in the Department of Educational Foundations and Leadership in the UT Judith Herb College of Education, received the Northwest Ohio 2015 Champion for Children Award Dec. 1.

The award honors individuals who have dedicated time, resources and energy to protecting children in the community, and have demonstrated that protecting children is a top priority.

Dr. Lisa Pescara-Kovach, left, posed for a photo with Louise Kachmarik, center, and Tracey Edwards, membership development manager and executive vice president with the National Exchange Club, respectively. Kachmarik and Edwards were on the committee that selected Pescara-Kovach to receive the Northwest Ohio 2015 Champion for Children Award.

Dr. Lisa Pescara-Kovach, left, posed for a photo with Louise Kachmarik, center, and Tracey Edwards, membership development manager and executive vice president with the National Exchange Club, respectively. Kachmarik and Edwards were on the committee that selected Pescara-Kovach to receive the Northwest Ohio 2015 Champion for Children Award.

“I was pretty floored when I was called and told that I was selected because I’m sure I was [nominated] amongst some pretty important people doing some really good things,” Pescara-Kovach said.

She received the award from the National Exchange Club, the oldest service organization in the United States that provides individuals with opportunities to use their time and talents to benefit their local communities and country.

“I was really surprised and honored by the fact that this group, that I really had no idea was monitoring these kinds of experiences and activities in the community, chose me for this award; I had no idea that I was even on their radar,” she said.

Pescara-Kovach teaches undergraduate and graduate courses in the field of human development and graduate-level seminars on the causes, consequences and prevention of school violence. Additionally, she is the co-chair of UT’s Anti-Bullying Task Force.

She is working under a U.S. Department of Justice Education, Communication, Assessment, Intervention and Protection Plan grant that is geared toward providing colleges and universities with knowledge and resources to prevent and respond to emerging and chronic crime problems. Through this grant, she is a trainer for the Campus Violence Prevention and Protection and K-12 Behavioral Threat Assessment programs in the local community.

Additionally, she serves as the community bullying prevention liaison for Healthy Lucas County and the content expert and chair of the Fostering Healthy Communities’ Preventing Bullying = Creating Safety campaign, which has grown into the Bullying Resources and Anti-violence Education (BRAVE) initiative, a partnership between Mercy Hospital, ProMedica Health Systems and the UT Judith Herb College of Education.

Pescara-Kovach has presented on the topic of bullying-related suicides and homicides as well as causes and consequences of bullying at the regional, state, national and international levels, and is the author of School Shootings and Suicides: Why We Must Stop the Bullies.

She recently had an article accepted for publication by eHearsay Journal titled “Parenting: The Frontline in Bullying Prevention,” and her approach to targeted violence prevention, intervention, active response and postvention will be published in the International Bullying Prevention Association’s 2016 winter newsletter.

“There are many of us working hard to prevent further tragedies,” Pescara-Kovach said. “I do it because I have had so many conversations with parents who have lost children and I’ve promised these parents that I will continue to do this because they all want me to continue to let their child’s voice be heard, to make sure that their story is being told, and to provide a lesson or some sort of epiphany on how bad this can be.”