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Work proceeding to renovate, expand Glendale Medical East

UT Medical Center continues to look for opportunities to be more efficient and align hospital resources with clinical priorities. This winter, the hospital will focus those efforts into renovating and expanding Glendale Medical East to meet the primary care needs of patients with increased access and convenience.

The comprehensive health and wellness center will pair family medicine and internal medicine subspecialists in pulmonology, endocrinology, nephrology, cardiology and gastroenterology who will relocate from Ruppert Medical Center. South Toledo Internists also will relocate their practice from Glendale Medical Center.

The facility will feature an additional 44 exam rooms, a retail and specialty pharmacy, general x-ray and basic lab draws. Academic space, a break room and locker rooms also will be incorporated. The convenience of centralized registration will make check-in easy for patients, and with subspecialties co-located in the same building, physician communication and referrals to subspecialties will be improved.

Construction is expected to conclude in spring 2019. Once clinics locate their practices to Glendale Medical East, vacant space in Ruppert Medical Center will be used to accommodate expansion of remaining clinics, as well as providing additional space for outpatient behavioral health services.

“Thank you to the family medicine and internal medicine teams for their input during the design process, and to Facilities and Construction for their diligent work in facilitating the capital improvements,” Allen Siefert, chief administrative officer of outpatient integrated clinic operations, said.

UTMC is working with partners in clinical offices and facilities to make these transitions as smooth as possible and will continue to share updates as construction progresses.

Nov. 27 deadline to order poinsettias from Satellites

Make the season even more festive: Order a poinsettia from the Satellites Auxiliary.

The poinsettias range in price from $6 to $16 and are available in an array of colors, including red, white, pink, and blue with gold. The plants vary in size from 4.5 inches to 7.5 inches and by the number of blooms.

UT students Andrew Yim and Jessica Shippy checked out some poinsettias at the Satellites Auxiliary’s sale last year in Rocket Hall.

Fresh wreathes measuring 14 inches also are available for $11.

“Every year we do this sale as more of a service for our campuses than as a fundraiser,” Lynn Brand, president of the Satellites, said. “We keep our costs very low, and the small amount of profits benefit our scholarships for the College of Medicine and Life Sciences, the College of Nursing, and the College of Pharmacy and Pharmaceutical Sciences.”

Poinsettia order forms must be received by Tuesday, Nov. 27. Email lynn.brand@utoledo.edu, fax to 419.383.3206, or drop off to Volunteer Services in Dowling Hall Room 75.

Orders will be available for pickup from 10 a.m. to 2 p.m. on Main Campus Monday, Dec. 3, in the Rocket Hall Lobby and on Health Science Campus Tuesday, Dec. 4, in the Four Seasons Bistro Atrium. All poinsettias will be foiled and sleeved.

Payment is due at the time of pickup; options include cash, checks, and payroll deduction on Health Science Campus.

The Satellites Auxiliary is a group designed to promote education, research and service programs; provide support of patient programs in accordance with the needs and approval of administration; conduct fundraising events; and offer volunteer services.

For more information on the annual sale, contact Brand at lynn.brand@utoledo.edu.

Clinic manager raises funds for American Cancer Society

Chris Kosinski, clinic manager at the Eleanor N. Dana Cancer Center, capped off his promise to wear something pink every day in October with an accessory of a different sort.

Kosinski, who joined the American Cancer Society’s Real Men Wear Pink challenge to raise awareness and money for fighting breast cancer, ended the month by raffling off a chance to toss a pie in his face.

Susan VanCamp won a raffle and had the honor of delivering a pie to Chris Kosinski. The fun stunt was part of Kosinski’s fundraising efforts for the American Cancer Society’s Real Men Wear Pink challenge.

Susan VanCamp, ambulatory staff development and performance improvement director at UT Medical Center’s outpatient clinics, was the winner.

“Any kind of publicity we can get to bring awareness to breast or any other type of cancer is worth it,” Kosinski said. “If we can get a dollar here a penny there to put toward research and studies to help cure cancer, I can take a pie in the face for a couple days. That’s not a bad deal.”

Kosinski’s efforts raised more than $1,050 for the American Cancer Society.

Now that he has the whipped cream cleaned from his face, Kosinski is embracing No Shave November to raise awareness about prostate cancer and other men’s health issues.

In search of excellence found: UT Medical Center Outpatient Rehabilitation Services

Nobody wants to hear these words: “The surgery is really, really painful, but the rehab is even worse.” And that is exactly what everyone was telling me this past spring when I had rotator cuff surgery caused by a college football injury plus a lifetime of active living.

When I came out of surgery, the doctor shared that this was the worst rotator cuff tear that he had seen during his 30 years of surgery, and he reminded me that rehab was going to be very, very challenging.

Dr. Clinton Longenecker, center, posed for a photo with Dr. Mike Travis and Deborah Rohloff.

So with this background, I walked in to the UT Medical Center Outpatient Rehabilitation Services in early summer with a certain level of apprehension and excitement to get started with my rehab to bring back the use of my right shoulder and arm.

Now as a business professor for the past 30 years who studies organizations for a living, I can state with great confidence that excellent organizations tend to be few and far between. Some of the characteristics of excellent enterprises include exceptional care and concern for clients/customers; the use of cutting-edge technology and best practices in delivering services; passionate and dedicated professionals; teamwork and a positive organizational culture; and a willingness to go the extra mile.

Well, based on my recent experience, I have to tell you that our UTMC Outpatient Rehabilitation Services is an excellent organization and demonstrates these attributes day in and day out in performing its invaluable mission of helping thousands of people heal and get healthy.

Several years ago, I had Marci Cancic-Frey, director of therapy services, as an MBA student, and I was always impressed with her passion and enthusiasm as she talked about the quality of our physical therapy services and the exceptional people that she works with. She always said, “Our people are truly dedicated to our patients in delivering exceptional PT services and helping people get well … I truly love my job.” So, needless to say, my expectations were very high going into this experience, and her organization did not disappoint.

When you walk in the door, you are warmly greeted by Sheila Burk or Lakisha Carter or Shannon Walker or Chantel Carter, and you sit in a very comfortable waiting room. The therapy staff is exceptionally punctual, and not one time in my 40 trips to therapy was my therapist ever late or running behind schedule, and they were always sensitive to my time. When your therapist approaches you to walk you back to therapy, you are always greeted with a smile and encouraging words, and their energy is contagious. Our physical therapists use a team-based approach to ensure an effective assessment, a best practices treatment plan that is known and understood by everyone (including me, the patient), and therapy sessions that are designed to help the patient learn, practice and master the necessary exercises to speed recovery. I was also very impressed with the fact that their goal is to schedule treatments in a time frame that was most convenient for me as the patient; this included thoughtful text message reminders of upcoming therapy sessions.

My therapy team included Dr. Mike Travis, physical therapist, and Deborah Rohloff, physical therapy assistant, with support from Alyssa Nino and Kayla Pickard, physical therapy assistants. Each of these professionals had a passion for their work, patient sensitivity, and a willingness to inspire me to push myself during our therapy sessions while at the same time encouraging me to do my exercise homework.

Travis shared his personal philosophy of physical therapy with me when he said, “It’s all about helping people do the things that are necessary to help them achieve good outcomes.” Rohloff shared a similar philosophy: “The best part of my job is seeing my patients achieve their goals and perform life activities that they were previously unable to perform.”

And as you look around the therapy room, you see this philosophy at every turn as our terrific UTMC therapists might be helping a high school athlete come back from a knee injury or a person with severe head trauma learn how to walk again and everything in between. These great professionals became friends as they help me in so many ways, and I’m thankful and proud to know that we are all part of this terrific institution.

I have to say that our UTMC Outpatient Rehabilitation Services, from this patient’s perspective, is simply excellent at the life-changing work that they perform every single day. A special thanks for helping me and countless others. Go UTMC Rockets!

Longenecker is a Distinguished University Professor and director of the Center for Leadership and Organizational Excellence in the College of Business and Innovation.

Department of Pediatrics literacy program celebrates 20 years with goal of collecting 20,000 children’s books

It’s difficult to mask the clinical nature of exam rooms, even in the cheeriest of pediatrician’s offices. But a doctor’s simple gesture of handing out a storybook at every visit can make a big difference in keeping a child comfortable while providing a window into that child’s development.

During the last two decades, Reach Out and Read of Northwest Ohio — a grant-funded program of The University of Toledo Department of Pediatrics — has provided more than 258,000 books to children across the region from birth to age 5.

Dr. DeAnna McGarity, first-year resident in UT Pediatrics, left, Dr. Rami Abdel Aziz, first-year resident in UT Pediatrics, and Lori LeGendre, Reach Out and Read program director, looked at some of the books collected during the drive. Books and donations will be accepted through Thursday, Nov. 15.

In honor of the initiative’s 20th anniversary, the group is in the midst of a book drive with a goal of collecting 20,000 children’s books.

“We rely on grants and donations for our entire program budget. One of our main expenses is buying books,” Lori LeGendre, program director, said. “Reach Out and Read is an important program and having community support ensures we can continue providing books that help make the experience of a doctor’s visit more child friendly, while at the same time educating parents on the importance of literacy and helping medical providers monitor development.”

Reach Out and Read is an evidence-based medical model using literacy guidance as a stepping-stone to school readiness and to enhance parent-child relationships. It also serves as a literacy program, modeling the importance of reading to parents, and as a tool for pediatricians.

“Reach Out and Read is a great way for us to gauge a child’s development,” said Dr. Valarie Stricklen, a pediatrician with The University of Toledo Medical Center’s Rocket Pediatrics. “Can they point, can they name colors, can they turn pages, can they sound out words? There are many developmental milestones that we can glean from just handing them the book.”

Currently, the program is at 25 sites across the region, including the Rocket Pediatrics locations in Waterville and at the Ruppert Health Center on UT’s Health Science Campus.

Reach Out and Read of Northwest Ohio serves about 14,000 children, handing out about 28,000 books a year. In some cases, the books families receive through Reach Out and Read are the only books in the home, LeGendre said.

Nationally, more than 32,000 doctors and nurses across all 50 states participate in the program, reaching 4.7 million children annually.

“Books are more than just reading the story and looking at the pictures. Reading is the cornerstone for language development,” Stricklen said. “That is why we give the books at 6 months of age before they can even talk. It teaches them the rhythm of language and speech patterns. It’s also a great way to start a bedtime routine and a way for the parent and child to connect and make reading a routine that can be fun and exciting.”

Monetary donations to the Reach Out and Read of Northwest Ohio book drive can be made by visiting Books by the Bushel. The program also is accepting donations of new and gently used books. The book drive runs through Thursday, Nov. 15.

For more information, contact LeGendre at 419.291.0038 or lori.legendre@utoledo.edu.

Volunteer patient advocate assistants holding stuffed animal drive for ER pediatric patients

Children who come into the emergency room are presented with a strange and often frightening environment. Receiving a stuffed animal from one of UT Medical Center’s volunteer patient advocate assistants can help calm some of those fears and make a big difference in a child’s experience.

To ensure all pediatric patients who come through UTMC’s emergency room can receive a stuffed animal, the master of science in biomedical science in medical sciences volunteer patient advocate assistants group is holding a stuffed animal drive Tuesday, Nov. 6, through Friday, Nov. 9, from noon to 2 p.m. in the Four Seasons Bistro.

Members of the master of science in biomedical science in medical sciences volunteer patient advocate assistants group are collecting stuffed animals to give to pediatric patients in the emergency room.

All stuffed animal donations must be new. Monetary donations also will be accepted. All proceeds will be used to purchase stuffed animals. This is the second year for the program.

Volunteers from the master of science in biomedical science in medical sciences work throughout the hospital, but much of their time is spent in the emergency room.

“The seemingly small act of giving a stuffed animal can significantly help calm a scared and anxious child, allowing our wonderful ER staff to provide effective and compassionate care,” said Ben Talbot, one of the 18 members in the volunteer patient advocate assistants group.

Many of the group’s members plan to attend medical school.

“Our objectives are to develop good communication skills so that as physicians we will be better prepared to communicate with our patients,” Talbot said. “In addition, we help facilitate improved medical care by advocating for patients we are in contact with, as well as help improve doctor-patient communication by assisting with explaining complicated medical concepts in terms patients can understand.”

Satellites’ leather sale to take place this week

The Satellites Auxiliary’s Carline Leathers sale will start at 7:30 a.m. Thursday, Nov. 1, and run continuously through 3 p.m. Friday, Nov. 2, in UT Medical Center’s Four Seasons Bistro Atrium.

Fashion outerwear, footwear, handbags, accessories and more from Kenneth Cole, Pelle Pelle, Sean John, Steve Madden, Nine West and Anne Klein will be for sale.

Cash, credit cards and payroll deduction will be accepted.

A portion of the proceeds will patient programs.

The Satellites Auxiliary is a volunteer group designed to promote education, research and service programs; provide support of patient programs in accordance with the needs and approval of administration; conduct fundraising events; and provide services.

For more information on the sale, contact Lynn Brand, president of the Satellites, at lynn.brand@utoledo.edu.

UTMC introduces revamped lactation room to help new mothers

The University of Toledo Medical Center has worked with the Creating Healthy Communities Program at the Toledo-Lucas County Health Department and the Lucas County Women, Infants and Children Program to outfit a revamped lactation room to help new mothers return to work while continuing to breastfeed their children.

“A lot of women would like to breastfeed, but once they go back to work, it becomes a hardship for them to do that,” said Amy Abodeely, a registered dietitian with the health department. “If you give them a relaxing space that lets them pump, they’re able to breastfeed their children longer, which translates to benefits for the child.”

UT Medical Center’s updated lactation room is located in Dowling Hall Room 0254.

Research has shown babies who are breastfed have lower risks of several short- and long-term health problems, while mothers who breastfeed can lower their risk of breast cancer and hypertension.

Mothers also are more likely to return to work when they have an employer that supports their decision to continue to provide breastmilk for their baby. The Fair Labor Standard Act requires employers to provide break time and space for nursing mothers to express their milk. Abodeely said UTMC and The University of Toledo have embraced this to the benefit of their employees, students and families.

UTMC’s updated lactation room is located in Dowling Hall Room 0254. The upgrades were completed in part through a Creating Healthy Communities grant from the Ohio Department of Health. UTMC also provided support.

Monecca Smith, chief nursing officer at UTMC, said a survey of students and employees clearly demonstrated there was a need for an improved location where women can pump breast milk.

“We felt it was important to give our employees a nice, quiet, cozy space to decompress from the stressors of their job. Equally, we want to give them flexible break time so they can continue to offer the benefit of breastfeeding to their children while working,” Smith said.

The room can be divided by a curtain to allow privacy for two women at a time. Each side has been equipped with a glider rocker, drawers with tubing and other supplies, and a hospital-grade breast pump. There’s also a refrigerator to store breast milk and a microwave for sterilizing pump parts.

The room is open to all employees and does not need to be booked in advance.

UTMC and the Toledo-Lucas County Health Department are currently collecting feedback from University employees about the new room.

There is a second lactation room on Health Science Campus in Dowling Hall Room 2319.

UT has three lactation rooms on Main Campus:

• Catharine S. Eberly Center for Women, Tucker Hall Room 0168.

• University Counseling Center, Main Campus Medical Center Room 1550A (usage of this room can be scheduled in person or by calling 419.530.2426).

• Thompson Student Union Room 2574 (usage of this room needs to be scheduled in advance by visiting Thompson Student Union Room 2525 or calling 419.530.2931).

Fall book sale to take place Oct. 29-31 at UTMC

Make plans to stop by the Satellites Auxiliary’s Collective Goods Book and Gift Sale, which will take place Monday through Wednesday, Oct. 29-31, in UT Medical Center’s Four Seasons Bistro Atrium.

The sale will be held Monday and Tuesday from 7 a.m. to 5 p.m., and Wednesday from 7 a.m. to 3 p.m.

Books for all ages from all genres will be for sale, as well as all kinds of collectibles and gadgets.

Cash, credit cards and payroll deduction will be accepted.

Profits will benefit campus scholarships.

The Satellites Auxiliary promotes education, research and service programs; provides support of patient programs in accordance with the needs and approval of administration; conducts fundraising events; and offers volunteer services.

For more information on the sale, contact Lynn Brand, president of the Satellites Auxiliary at lynn.brand@utoledo.edu.

New cafe featuring Starbucks now open at UTMC

Just in time for the pumpkin spice latte, the Starbucks drink menu has arrived at The University of Toledo Medical Center.

The Market Cafe opened Oct. 22 in UT Medical Center’s lobby.

The Market Cafe, which opened Monday in the hospital’s lobby area, is now offering the regular Starbucks drink menu and a selection of bagels and pastries. Over the next two weeks, the cafe will roll out an artisanal menu that features frittatas, craft burgers, pizza and a custom bagel sandwich bar.

Preliminary hours of operation will be from 6:30 a.m. to 4 p.m. Monday through Friday. The cafe intends to add Saturday morning hours and expand its weekday hours to 8 p.m. at a later date.

“There has been a lot of excitement about us bringing a full-service coffee house to the hospital campus, and I’m proud to say it’s finally here. The Market Cafe is going to be a great addition to the dining options we already offer at UTMC,” said Mario Toussaint, chief experience officer for UTMC.

The new cafe was installed by the Bureau of Services for the Visually Impaired, a division of the Opportunities for Ohioans with Disabilities. It will be managed by one of the state agency’s business enterprises.

“This is a fantastic modern space that will enhance the services we provide our patients, students and guests during their time here at their University of Toledo Medical Center,” said Joshua Krupinski, director of food and nutrition services. “I also want to thank our staff and visitors for their patience during renovations.”